Returns & Exchanges
At Best Buy Medical Supplies, we want you to feel confident in your purchase; that is why we offer a 30-day return policy on all unworn fashion items with original tags attached. Please note that for hygiene reasons, certain medical-grade compression wear and intimate apparel are final sale unless defective.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Return Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and securely attach it to your original packaging.
- 3.Drop Off Package
Take your package to any authorized carrier drop-off location or schedule a pickup to begin the transit process back to our warehouse.
- 4.Receive Refund
After our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.